Use Case - Implementing IdM Solutions
Situation:
The reasons why management may decide to introduce an Identity Management System for all the
IT systems in the company are usually of central strategic importance: The costs of access rights
management need to be slashed, and growing demands for security need to be met. In order to attain
these goals, processes have to be automated to the greatest possible extent, thus achieving a
significantly higher degree of efficiency and transparency. However, experience has shown that
projects like this can take a lot of time and money, and they don't always bring the expected
results; sometimes they even fail.
Complications:
One of the most difficult problems to overcome is reconciling all the different people,
departments and structural units that need to work together. Conflicts of interest are unavoidable,
and are complicated even further by the fact that no one in any one department or business unit
knows enough about all the others to be able to manage and control the project properly. It very
soon becomes clear that Identity Management is not just a matter of implementing relatively
complicated software: workflows, procedures and areas of responsibility need to be redefined, and
the enormous quantities of data that have built up over the years – all the definitions of rights
and security requirements for all the different systems - need to be streamlined and consolidated.
Solution:
To make sure that projects of this type not only stay within the budget but also meet their
strategic aims, they must be implemented step by step. Experience has shown that it is not
practicable to take every work package at once and attempt to process everything in parallel.
Dependencies must be identified and taken into consideration. For example, it's a good idea to
start with the access rights procedures that are most important for the organization, and add the
other procedures one at a time afterwards. Existing data must be consolidated first; only then can
processes be automated or central rule engines implemented.
Years of experience with projects like this have enabled Professional Services personnel from
Beta Systems Software AG to develop a procedural model. It's a four-stage model that runs under the
headings
Consolidate, Automate, Streamline, Manage: tasks and work packages build up on one
another in the most rational possible way, thus achieving ROI in the shortest possible time. At the
same time, this model is flexible enough to meet the widest variety of requirements from the widest
variety of enterprises and organizations.









